Responsible Gaming and Player Protection

At Casino Hollywin, we believe that gambling should always be a form of entertainment. We are committed to providing our Canadian players with a safe and secure environment while promoting responsible play. Our goal is to ensure that your experience remains fun and within your personal limits.

Maintaining Control Over Your Play

Gambling should never be viewed as a primary source of income or a way to pay off debts. To help you maintain control over your gaming habits, we provide a variety of tools that allow you to manage your time and spending effectively. You can access these settings directly through your account profile or by contacting Hollywin Support.

• Deposit Limits: Set a maximum amount you can deposit over a daily, weekly, or monthly period.
• Loss Limits: Limit the amount of money you can lose to ensure you stay within your budget.
• Session Limits: Control the amount of time you spend logged into the casino website or app.
• Cool-Off Period: Take a short break from gaming, ranging from 24 hours to several weeks.

Self-Exclusion Options

If you feel that your gambling is becoming a problem, Hollywin Casino offers a self-exclusion service. By requesting self-exclusion, your account will be closed for a specified period (6 months to 5 years, or permanently), and you will be blocked from all promotional materials. To initiate this process, please reach out to our team at [email protected].

Recognizing a Gambling Problem

Identifying a potential issue early is key to maintaining a healthy relationship with gaming. Ask yourself the following questions to help evaluate your behavior:

• Do you gamble to escape from a boring or unhappy life?
• Do you stay away from work or studies to gamble?
• Have you ever lied to cover up the amount of money or time you spend gambling?
• After losing, do you feel you must try and win back your losses as soon as possible?

Support and Resources in Canada

If you or someone you know is struggling with a gambling problem, we strongly recommend contacting professional organizations that provide free and confidential support:

• Responsible Gambling Council (RGC): An independent non-profit organization dedicated to problem gambling prevention in Canada.
• Centre for Addiction and Mental Health (CAMH): Provides resources and support for those facing addiction.
• Gamblers Anonymous: A fellowship of people who share their experience and hope to solve their common problem.

For more information on our safety measures, please visit our Terms and Conditions or contact us directly.

Note: Gambling is strictly for individuals aged 19+ (or 18+ depending on your province). Please play responsibly.