Privacy Policy and Data Security

At Hollywin Casino, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and mobile app. We are committed to maintaining the highest standards of data protection for our Canadian players in accordance with international security practices.

Information We Collect

To provide a secure and personalized gaming experience, Hollywin Casino collects several types of information:

• Personal Identification: When you register for an account, we collect your name, date of birth, email address, phone number, and residential address.
• Financial Information: To process deposits and withdrawals, we collect payment details such as e-wallet addresses, partial credit card information, and transaction histories.
• Technical Data: We automatically collect information about your device, including your IP address, browser type, operating system, and geographic location to ensure site security and legal compliance.
• Usage Data: We track your interactions with our games, bonuses, and support services to improve our platform and offer tailored promotions.

How We Use Your Data

Hollywin Casino uses your personal data for the following purposes:

• Service Delivery: To manage your account, process your bets, and facilitate Hollywin payments and withdrawals.
• Legal Compliance: To verify your identity and age, and to comply with anti-money laundering (AML) and “Know Your Customer” (KYC) regulations.
• Security: To detect and prevent fraud, unauthorized access, or any other prohibited activities on our platform.
• Marketing: With your consent, we may use your contact information to send you updates about new Hollywin promo codes, bonuses, and special events. You can opt out of these communications at any time.

Data Security and Protection

We implement advanced security measures to protect your information from unauthorized access, alteration, or disclosure:

• Encryption: All sensitive data is transmitted via 128-bit Secure Socket Layer (SSL) encryption technology.
• Access Control: Access to your personal data is strictly limited to authorized employees and service providers who require it to perform their duties.
• Regular Audits: Our systems undergo frequent security audits to ensure we remain resilient against evolving cyber threats.

Sharing Information with Third Parties

Hollywin Casino does not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: With trusted partners who assist in payment processing, fraud prevention, and marketing activities.
• Legal Requirements: If required by law, regulation, or a legal request from Canadian or international authorities.
• Corporate Changes: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business assets.

Your Rights as a Player

As a Canadian player, you have the following rights regarding your personal data:

• Access and Rectification: You can request a copy of the data we hold about you and ask for any inaccuracies to be corrected.
• Erasure: Under certain conditions, you may request the deletion of your personal data, provided it is no longer required for legal or regulatory purposes.
• Data Portability: You have the right to request that your data be transferred to another service provider in a structured format.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of the Hollywin app or website.

Changes to This Policy

Hollywin Casino reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting a notice on our website or sending an email notification. Continued use of our services following these changes constitutes your acceptance of the updated policy.

If you have any questions about how we handle your privacy, please contact our Data Protection Officer at [email protected].