Hollywin Contacts

At Hollywin Casino, we are dedicated to providing our Canadian players with a seamless and premium gaming experience. Whether you have a question about a welcome bonus, need assistance with a payment method, or require technical help with our mobile app, our professional support team is available around the clock to assist you.

How to Reach Us

We offer multiple channels to ensure you get the help you need, exactly when you need it:

• Live Chat: For the fastest response, use our 24/7 Live Chat feature. Click the chat icon at the bottom right of your screen to connect with a support agent in real-time. Average wait time is under 3 minutes.
• Email Support: For detailed inquiries or to submit verification documents, you can reach us at [email protected]. Our team monitors the inbox 24/7 and typically responds within 24 hours.
• Phone Support: If you prefer to speak with a representative directly, our dedicated Canadian line is available from 8:00 AM to 2:00 AM EST, Monday through Sunday.

Why Contact Our Team?

Our support agents are trained to help you with a wide range of topics, including:

• Account Management: Help with registration, login issues, or account verification (KYC).
• Financial Transactions: Clarification on deposit methods, withdrawal processing times, and crypto payments.
• Bonuses and Promotions: Guidance on how to activate promo codes and understanding wagering requirements.
• Responsible Gaming: Setting deposit limits or requesting self-exclusion to ensure a safe gaming environment.